​

Primary Source Record: Supervised Visitation Intake Call (October 2, 2025)
 

This page exists to preserve the factual record and present primary-source evidence in context so that it may be reviewed independently and accurately.

The video above is a full, unedited recording of an intake call with Home To Home, a Maine-based supervised visitation provider, conducted on October 3rd, 2025. It is published in full to ensure transparency and to allow the record to speak for itself.
 

Background
 

I am a parent and 100% disabled veteran who has been attempting, in good faith, to comply with court-ordered supervised visitation requirements in Maine. For families in this position, access to neutral, reliable supervised visitation services is not optional—it is essential to maintaining a parent–child relationship and complying with court orders.
 

In March 2025, I contacted Home To Home seeking supervised visitation services. After several months on a waitlist, I was offered an intake appointment, which took place on October 2, 2025.

That intake call is the subject of the video embedded above.
 

What Is Said in the Intake Call
 

During the recorded intake call, the Home To Home representative:
 

• Stated that there were openings in the supervised visitation program.

• Explained the existence of two programs:

  • A professional-level supervised visitation program (free / grant-based).

  • A clinical-level supervised visitation program (paid), capable of creating structured plans and recommendations.

• Explained that both programs could be used together, including a hybrid approach.

• Discussed pricing, scheduling, confidentiality protections, and assessment procedures.

• Indicated that my family appeared to be an appropriate fit for services.

• Encouraged me to follow up if I had not heard back within approximately one week.

• Identified the next step as outreach to the other parent to begin onboarding.
   

All of the above statements are made directly in the recording.
 

What Happened After the Call
 

Following the intake call:

• The only material step taken was outreach to the other parent.

• No concerns were communicated to me regarding my eligibility, conduct, or suitability at that time.

Subsequently, and after outreach to the other parent, I received written communication stating that:

• My case was considered “too complex.”

• Capacity and resources were limited.

• Services could not be provided in either program.

• My follow-up communications had contributed to delays.
   

These written explanations differ materially from the representations made during the intake call.


Complete Record (PDF)

 

Below this page is a fully readable PDF containing the complete email correspondence between myself and Home To Home, spanning from March 19, 2025 through January 2, 2026.
 

This PDF is provided in full, without edits or omissions, so that anyone reviewing this matter may examine the written record directly. Readers are encouraged to review the entire correspondence to understand the full timeline, context, and progression of communications.
 

Why This Record Matters
 

This record raises reviewable questions regarding:

• Consistency in intake representations made to parents seeking court-ordered services.

• Transparency in how eligibility and capacity determinations are communicated.

• Whether families may reasonably rely on representations made during intake conversations.

• How reversals are explained when circumstances change.
   

These questions matter not only for my family, but for any family navigating supervised visitation requirements, particularly where publicly supported or grant-funded programs are involved.

 

What This Page Is — and Is Not
 

This page is:

• A factual presentation of a primary source record.

• An effort to preserve documentation accurately.

• An invitation for independent review.
   

This page is not:

• An accusation of intent or motive.

• An edited or selective excerpt.

• A request for public outrage.
   

The video is published in full so that the record can be evaluated directly, without interpretation.

 

Supporting Documentation
 

For those conducting formal review or oversight, additional documentation is available, including:

• The complete email correspondence related to this intake process.

• A dated timeline aligning the intake call with subsequent written communications.
   

These materials are provided to ensure the record is complete and verifiable.

 

Closing
 

Accountability depends on records. Transparency depends on access to those records.

This page exists so that the spoken and written record may be reviewed side by side.

Let the records flow.